(4.0 / 5)2277+ Ratings

Fredericks Reviews

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Overall Rating

4.0
10 Reviews
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About Fredericks

Fredericks.com is known for its wide range of products. The offerings include lingerie, bras, panties, shapewear, swimwear, and accessories. They also have special collections like the Juicy Couture x Frederick's, Melrose Collection, and Neev Collection. The website features online ordering for their entire line of products. They also offer returns and exchanges for unworn merchandise with tags attached within 30 days of placing the order. The returned products cannot be used, altered, or washed. They recommend customers to wear their own underwear when trying on products. Merchandise that shows signs of wear or direct contact with skin will not be accepted for return. Goods marked “Final Sale” cannot be returned. Original shipping fees are not refundable and the customer is responsible for return shipping costs. If the return meets the requirements, the refund will be processed and updated in the customer's payment plan.

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Fredericks Customer Reviews (10)

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Olivia Henry
Olivia Henry
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Feb 13, 2023
Kirk Owens
Kirk Owens
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Feb 12, 2023
Andrea Bone
Andrea Bone
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Feb 11, 2023
Alexander Newman
Alexander Newman
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Feb 11, 2023
Erik Biermann
Erik Biermann
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Feb 11, 2023
Jordan Hall
Jordan Hall
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Feb 10, 2023
Mike Ritter
Mike Ritter
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Feb 10, 2023
Mikkel Thygesen
Mikkel Thygesen
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Feb 9, 2023
Sienna Gilbert
Sienna Gilbert
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Feb 9, 2023
Lisa Gottschalk
Lisa Gottschalk
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Feb 8, 2023

Fredericks Customer’s Q&A

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Fredericks FAQs

FAQ

About fredericks.com Prices and Cost?

Frederick's of Hollywood offers a variety of products at different price points. For instance, the Jessica Lace Push Up Bra is priced at $49.50, while the Hollywood Exxtreme Push Up Bra is available for $52.50. The website also features various deals and discounts, such as $10 Pasties, $10 Sexy Steals, $20 Off Sexy Selects, $20 Sexy Steals, $30 Sexy Steals, and $50 Sexy Steals. Additionally, there are discounts on select items, including 20% Off Select Hosiery, 25% Off Accessories, 25% Off Bras, 25% Off Lingerie, 25% Off Panties, 25% Off Shapewear, and 30% Off Swim. Customers can also take advantage of the 5 for $15 Panties deal. Please note that prices may vary based on the product and any ongoing promotions or sales..

FAQ

About fredericks.com Popular Products and Services?

Fredericks.com offers a wide range of products and services. The popular ones include lingerie, panties, shapewear, and swimwear. They also offer accessories like hosiery, garter belts, pasties, and body chains. The website features various collections such as the Alanza Collection, Juicy Couture x Frederick's, Melrose Collection, and Neev Collection. They often have sales and discounts like 25% off lingerie, panties, and shapewear, and 30% off swimwear. The website is known for its iconic, irreverent, and irresistible lingerie brand founded in 1947 by the inventor of the original push-up bra.

FAQ

About fredericks.com Payment Method?

Fredericks.com offers a variety of payment methods. If an order is deemed fraudulent or too risky to fulfill, the payment will be voided and all funds will be released back to the original payment method. Orders are typically processed within 24-48 hours of receiving verified payment information. For their Authentic Membership, fees are automatically billed to the card associated with the initial subscription. To update payment information, one needs to sign into the member portal, navigate to the ‘Billing’ tab and select ‘UPDATE’ next to ‘Payment methods’. The site also offers payment plans through Klarna.

FAQ

Can I pay with PayPal on Fredericks.com?

Yes, PayPal is accepted as a form of payment on Fredericks.com. This option is available when redeeming Authentic Membership benefits on participating brands after initial sign up. Other forms of payment such as Klarna, Apple Pay, and gift cards are also accepted.

FAQ

fredericks.com Return Policy?

Frederick's of Hollywood accepts returns of unworn merchandise with tags attached within 30 days of placing your order. Returned products cannot be used, altered, or washed. Merchandise that shows signs of wear or direct contact with skin will not be accepted for return. Goods marked “Final Sale” cannot be returned. Any merchandise returned that does not meet these requirements will not be refunded, returned to the sender and will be disposed of on site. Original shipping fees are not refundable. The customer is responsible for return shipping costs. If the provided shipping label is used, the costs of that shipment will be deducted from the amount of the return. Returns may take up to 5-7 days for processing once the package has been delivered.

In terms of shipping policy, Frederick's of Hollywood offers free shipping on orders $75+. For orders less than $75, shipping is $9.95. They also offer 2-day shipping for $29.95 and overnight shipping for $39.95. If an expedited shipping option is selected, the order must be submitted before 3pm ET to qualify. All verified orders will receive an initial email confirming the purchase, and a second email with tracking information. Orders are evaluated by fraud detection services. If an order is deemed fraudulent or too risky to fulfill, payment will be voided and all funds will be released back to the original payment method..

FAQ

Can I exchange my purchase for a different size or product?

Frederick's currently does not offer an exchange service, but customers can place a new order for the desired style, color, and size once their return has been processed.
FAQ

What are the ground delivery rates?

Orders over $75 ship for free while orders under $74.99 are charged $9.95 for ground delivery. All ground orders ship 24-48 hours from the time of order.
FAQ

How will my return be processed?

Processing returns may take up to 14 days from receipt in the warehouse. Customers will be notified via email once the return has been completed. Refunds can take up to 24 hours to 14 business days to reach back to the financial institution.
FAQ

What is Fredericks' return policy?

Frederick's accepts returns of unwashed, unworn, or unused items within 30 days of the shipped date. Refunds will be provided for eligible items in the manner in which the original purchase was made.
FAQ

Does Fredericks ship internationally?

Frederick's currently ships to the United States and Canada only.

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